Reviews

BURLEIGH HEADS REVIEWS

We welcome your feedback, please submit a review of your recent stay with us!

JanineG297 via TripAdvisor – Ballarat, Australia

Great location, great apartment’

We regularly visit family in QLD Broadbeach and thought we would try somewhere new. Great value for location and quality of apartment. Staff very friendly and accessible. We arrived out of hours and security immediately attended our call no very helpful and polite as we’re the ladies on reception. We didn’t hire a car as we usually do and Lund we could walk to shops and restaurants. Great pool and immaculately kept. Would highly recommend we will stay again. Didn’t book ocean view but got one ..great!!

Travelled as a couple

KaitL87 via TripAdvisor – Gladstone, Australia

‘Just Swell’

I recently had a stay at Swell and have to say I really enjoyed it. I was down for business purposes by myself and after arriving quite late, I called the after hours phone and received a very friendly voice who talked me through the late night check in procedure. She was so helpful and lovely.

The room itself was really nice and spacious with a great kitchen. Everything was clean and the beds were really comfortable. As the hotel was a two second walk to the beach and nice places to eat I had no problems getting around. My stay (3 days) was very pleasant and I will use again, should I ever visit Burleigh again.

Travelled solo

Tyrone70 via TripAdvisor – Bendigo, Australia

‘Fantastically quiet, great location’

Swell Resort was chosen for its proximity to Burleigh Point for our Dad’s celebration of life. From the outset the staff were fantastic in organising our rooms all basically in the same wing to keep us all close. Rooms very tidy and clean just a couple of small stuff marks on the walls.

Excellent cooking facilities, lots of utensils and great sized fridge and all very clean. Clean tidy pool area with lots of deck chairs and 2 very clean BBQ’s with ample seating and tables.

We really enjoyed our few days and look forward to returning soon. Well done.

Travelled with family

PeterS0505 via TripAdvisor – Malaga, Spain

‘All you need to know about Swell’

First of all, it is great! Apartments are very nice and clean, location is fantastic, beach is one of the best on the coast. Surfing spot is just 2 min away. They have ocean view, pool view and hinterland view. In my opinion the best choice is 5th or 6th floor with a pool view, as with ocean view you actually face the road (take a look at google street view).

Area is very quite with no great parties & crazy teenagers (as I heard in Surfers Paradise it can be a great problem). At the same time you are close to shops, restaurants. For those who come from overseas there should be an understanding that like most of resorts on the coast Swell is a complex of serviced apartment which means that the towels won’t be changed every day and cleaning won’t be every day. But the benefits you get are: washing machine & dryer + fully equipped kitchen.

Had an interesting chat with one of the permanent residents in the resort. So I am sharing the information. All of the apartments are privately owned which means that they all are up to standards but some of them are really amazing. If the owners live there most of the year and rent them out just from time to time you get some extras: amazing couch, massive TV and much better kitchen with little things like juicer or blender. There is a good size swimming pool, tennis court & gym. Building is quite secure and there a closed parking just for the guests.

Travelled as a couple

Gavin C via TripAdvisor – Wanganui, New Zealand

‘Stunning complex’

We flew into Coolangatta and drove on to the resort a short distance away. Our apartment was clean and superbly furnished. We looked out over the swimming pool and there was always something happening. Down in the village is a fabulous roast dinner eatery, nearby a great place to have Turkish bread for lunch and around the corner a first rate fish and fries café. The meals in the Tavern in the complex serves TWO meals for the price of ONE. We were lucky enough to come away with good winnings from the pokies.

This resort is close enough to Surfers, Pacific Fair, Robina etc. Our stay was a relaxing, quiet on with NO traffic noise.

Travelled with family

Brooke White – Auckland NZ

I only stayed here one night at the tail end of my trip to the Gold Coast.
I was staying in Broadbeach all week but really wish I came straight here!
The apartments are clean & beautiful. (Good lord the bed was comfy).
The service of Sandra at the front desk was the highlight.
She was exceptionally helpful, friendly and nothing was a problem. She is a gem!
The pool is amazing (perfect temp) and the views from the apartment deck is nothing short of beautiful, whether you look out on the pool or ocean.
Highly recommend.
Will absolutely return!

Kellie Wilson – Via Facebook

The Swell Resort offers one of the best accommodation options in Burleigh. The rooms were beyond our wildest imagination, the value for money was phenomenal. The staff were so welcoming and helpful. The facilities and location were fantastic. If you need a place to stay in Burleigh I highly recommend the Swell Resort.

Gail Hayes – Via Facebook

Thanks so much to management and staff for fitting my family in last minute. Our room was perfect in every way, we had a fantastic view and our beds were so comfortable and our room was spotless. I will definitely stay there next time. Also a quick mention if you stay the night they offer 25% discount off your meal and kids eat free with a paying adult at club Burleigh what a great idea. Can’t thank you enough our weekend was awesome

223GillD – Via Trip Advisor

My husband & I had a 3 night stay at the Swell apartments, this was recommended by Hello World .
I am pleased we took there advice as we haven’t been to Burleigh Heads or the Gold Coast before, it wasn’t right on the beach but very close.
The cafes / shops were also just a very short distance away .
Buses run up & down the Gold Coast were very convenient to the apartments.
The apartment we were in was just above the reception so was a ( little noisy ) in the early morning but not enough to complain about, we found the apartment very comfortable & clean.
The pool was very nice but we were quite busy so didn’t get to spend much time there.
We would definitely stay here again

Jen TLY – Via Facebook

Thankyou to the wonderful management team at Swell Resort for making my stay so easy and memorable. Highly recommended!

NanTravels – Via Trip Advisor

Stayed 3 nights at Swell on a short visit to the Gold Coast. Our room overlooked the pool and was clean and comfortable. Short walk to everything in Burleigh including the beach and cafes, and you can catch a lift downstairs to Club Burleigh for a great meal. Vicky on reception was lovely and so helpful. Will definitely stay here again.

Luke via Booking.com – Australia

Terrific spot and a really good room. The kitchen had heaps of utensils for cooking and a great view from the balcony. Can’t fault it

Ebony P – Via Trip Advisor

I was pleasantly surprised but how much I enjoyed our stay at Swell. We had booked a two bedroom room enjoying a pool view, generous sized balcony (we had a partial view of the ocean), high ceilings & Foxtel. The room wasn’t anything fancy but suited our needs perfectly. The location is fantastic, being a short walk from the beach, Woolworth’s metro & a number of dining options. The pool was beautiful and a good size for the amount of guests that were using it. I would be happy to book a stay with Swell again

Olwen Bowe-Beale – via Google

Fabulous pool and spa great tennis court.
Unit was beautifully appointed
Swell is conveniently located with magic views of surf

Rick Heaney – via Google

Nice cold beer and wide variety of food at reasonable prices

Nicholas AU – Via Trip Advisor

Our family has stayed at Swell Resort a few times before and this time was our favourite. We arrived on a Saturday and the reception was closed but there was an after hours phone and the check in process seamless. Our room was the top level overlooking the beach. We could not have asked for more. It was fabulous. We had 5 of us in a 2 bedroom apartment and the room was spacious. The only recommendation I would make would be to upgrade the shower heads. Pool was always accessible and temperature was perfect. A short walk to the beach and shops we had a wonderful time at Swell. Italian restaurant at the bottom of Swell is a cracker! Highly recommend and you receive 10% off as a Swell guest

Michelle Boyd – via Facebook

Fabulous place 2 bed 2 bathroom..awesome location apartment 1050 .. best view in the complex..

Aileen – via Wotif

Very clean like brand new close to everything easy check in. Would recommend

Gen Watts – via Google

Lovely clean resort near the beach

Jenny via TripAdvisor – Australia

We stayed at Swell for a week – so clean and fresh and awesome.

When we returned to the GC, we had another spot booked which was less than ideal (so horrendous our daughter had an asthma attack)… so, after hours (8 pm), we called Swell as we had found the staff really welcoming the first time. We spoke to the fabulous night duty manager, Belynda, who was amazingly professional, welcoming and accommodating. She was able to sort us out for the rest of our stay within minutes and was nothing short of amazing! The next morning she took the time to check in on us (and my daughter).

Our appreciation can’t be put into words – she was amazing!. Her hospitality and friendly approach was the reason we came back, and the reason we will again! If you have the pleasure of encountering the lovely Belynda, you will be in good hands.

Amanda via Booking.com – Australia

The property was clean and in a great location for everything we wanted to do. A very short stroll to Main Street where you can find lots of great places to eat, a couple of small supermarket chains, bars and lovely boutiques. The beach is about a 3 min walk or you can just laze around the pool. The staff were friendly and helpful. Belinda on reception was awesome at her job.

Caroline via Booking.com – Australia

We really liked being at pool level and being able to walk out of the terrace into the pool area. Proximity to the gym also.

Caroline via Booking.com – Australia

We really liked being at pool level and being able to walk out of the terrace into the pool area. Proximity to the gym also.

Kelvin Eckhardt – Burleigh Heads

Stayed 5 nights early March 2021. Great location, very clean excellent facilities, excellent staff, and customer service. Gordon says he deserves an academy award. He definitely deserves an award for excellence in customer service.

Frank – Via Booking.com

The view and the size of the room was great! Late checkout was value for money. Staff at front desk were great and friendly.

Michael – via Booking.com

Very comfortable room and facilities. Well resourced gym. In a great position at Burleigh Heads with an easy walk to the beach and Burleigh Heads National Park walk. Close to retail area and great restaurants.

Alhambra5678 – via Tripadvisor

We really enjoyed our stay at Swell Resort in Burleigh Heads. The location is excellent, just steps from both James Street and the beach. The rooms are modern and well appointed. The biggest reason that we are recommending Swell Resort is the customer service. Belinda and Adele were very helpful and accommodating, going above and beyond to ensure our stay was pleasant. Susan was also very helpful with altering our booking and providing various options.